We're a small team and we read every message. Here's how to reach us and answers to the most common questions.
Email us — we typically reply within 1–2 business days:
support@arcadia-gg.comTell us what's going on. We'll reply to the email you give us.
I didn't get my confirmation email.
Check your spam folder for a message from hello@arcadia-gg.com. On the sign-up screen you can tap "Resend confirmation." Still stuck? Email us and we'll confirm your account manually.
How do I reset my password?
Use "Forgot password" on the sign-in screen to receive a reset link. If you don't receive it, contact support.
How do I report content or block someone?
Tap the ••• menu on any review, comment, or profile to report it or block the user. Blocked users can't interact with you, and you won't see their content. You can manage blocked accounts under Settings → Blocked accounts. We review reports within 24 hours.
How do I delete my account?
Email support@arcadia-gg.com from your account's email address and we'll permanently delete your account and content.
I found a bug or have feedback.
We'd love to hear it — email us with as much detail as you can (device, what happened, a screenshot if possible).